Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data.

Last updated: 12 February 2026

1. Introduction

Vän Kafé ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA") and other applicable laws.

By visiting our website, using our services, or providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein.

2. Personal Data We Collect

We may collect the following types of personal data from you:

2.1 Information You Provide Directly

  • Name and contact information (email address, phone number)
  • Reservation details (date, time, party size, special requests)
  • Dietary preferences and allergies
  • Payment information (processed securely through third-party providers)
  • Feedback, reviews, and communications with us

2.2 Information Collected Automatically

  • Device information (IP address, browser type, operating system)
  • Website usage data (pages visited, time spent, click patterns)
  • Location data (if you enable location services)
  • Cookies and similar tracking technologies

3. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Secure servers with regular security updates
  • Access controls and authentication measures
  • Regular security audits and vulnerability assessments
  • Staff training on data protection practices
  • Secure disposal of personal data when no longer needed

4. Your Rights Under PDPA

Under Singapore's PDPA, you have the following rights:

Right of Access

Request information about the personal data we hold about you

Right of Correction

Request correction of inaccurate or incomplete personal data

Right to Withdraw Consent

Withdraw your consent for data processing (where consent is the legal basis)

5. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Address:

2 Jurong Gateway Road
#01-02, Singapore 608512